At Evryjewelss, we strive to provide our customers with the best shopping experience possible. To ensure clarity and transparency, we have established the following refund and cancellation policy:

All Sales Final: Please carefully review your order before finalizing it, as all sales are final. This means our support team is unable to accommodate changes, returns/exchanges, or cancellations. We do not offer any price matching, and we also can’t apply new promotions to previous purchases.

Lost or Returned Packages: In the event that a package is lost in transit or returned to us for any reason, you can find detailed information by checking the following article: Shipping Handling Policy.

Damaged Items: If you receive an item that is damaged or defective, please refer to our Standard Warranty Policy to determine if you are eligible for a replacement or store credit. You can review our warranty policy by visiting the following link: Standard Warranty Policy
Price Adjustments: We do not offer price adjustments for orders placed prior to or after promotional sales or discounts. All prices are final at the time of purchase, and we are unable to process any requests for refunds, exchanges, or price modifications once an order has been completed. Any price updates (from Cart to Checkout) are also indicated at checkout by a pop-up message.
Once an order has been placed, you have a 30-minute window to change your shipping address. Consult our “Can I edit or cancel my order?” article for more information.

Please note that our store uses Shopify’s encrypted checkout, which always requires authorization to complete a purchase. If your payment details were saved through your iPhone or Shop Pay, the checkout may feel quicker, but it is still a secure, authorized transaction.

We understand the importance of providing our customers with high-quality products and exceptional service. If you have any questions or concerns regarding our refund and cancellation policy, please don’t hesitate to contact our customer service team for assistance.